Parts Automotive Claims Administrator

Parts Automotive Claims Administrator

•  The Alto Group “Everything we do is driven by You”
•  We provide all necessary training for claims procedures
•  Great hours 8am to 4pm with Off street undercover parking available
•  Fun, friendly, team environment
•  Opportunities for Career progression and growth

The Alto Group North Ryde Parts department has a dedicated team working in close liaison
with our suppliers and manufacturers to ensure that the highest standard of parts availability
and quality are maintained. A position is now available within the Purchasing team.
The position may suit an automotive or panel trade person or someone who has experience
within the auto dealership sector. To be considered for this role you should have a general
knowledge in standard business practices and proven customer service experience.
Working alongside the Inventory manager you will be responsible for the implementation of
parts returns, claims and warranty requests back to the factory parts suppliers, ensuring
accurate and efficient recording of details and completing all associated process’s required o
return parts to suppliers.

The successful applicant will be fully trained in all manufacturer claims return and
warranty procedures.

Some of your actual duties will include;

•  Processing and logging claims / credit returns / warranty requests
•  Preparing claims reports
•  Ensuring all paperwork and goods are received by suppliers
•  Preparing invoices
•  Liaising with factory suppliers on various matters
•  Assisting with invoice receipting
•  Assisting with stock purchasing

The successful applicant will need:

•  To be able to manage a multi-task workload, meet priorities and the continually
• changing work environment demands
•  Basic knowledge in Microsoft Office (word, excel and outlook)
•  Exceptional communication skills both written and oral
•  Sound administrative knowledge
•  Effective time management and organisational skills
•  Ability to work in an autonomous manner
•  Knowledge in Pentana ERA (Reynolds and Reynolds) is advantageous
•  Ability to build rapport with franchise suppliers
•  Neat and professional appearance with a strong work ethic
•  A desire to grow within the company
•  Above all , a sense of humour

This is a full-time position - with great hours 8am - 4pm Monday to Friday -

The role is ready to commence as soon as you are!

To apply, send your resume and a cover letter by email to Kev Jemmeson, Inventory
Manager: kjemmeson@alto.com.au