Testimonials & Reviews


Welcome to our testimonials page.

We are always receiving emails and letters from customers thanking us for having made their experience a great one, we thought you might like to read a selection of some of them too.

O.Kofron
Lancer
"They are honest and know their business."
J.Palmer
Lancer Evolution
"I received excellent service from Jason Ho. He was very thorough, with an in depth knowledge of the Mitsubishi range. At no point did I feel like I was being ripped off - a common issue when dealing with car salesmen."
F Fleming
Lancer
"The price is right, and definitely the service is right"
I’m one of your satisfied customer that is why this is the second time my husband and I came back for our second car ( the first one is a van).
G Hardina
Challenger
"I would highly recomemend Alto Mitsubishi"
I live a long distance away, as do most of my friends, however I would highly recomemend Alto Mitsubishi to my work Colleagues who live around that area and to anyone interested in buying a car.
M Ryan
Triton
"Very friendly staff and service was very quick"
R Wong
Lancer Evolution
"Love my EVO, got a good deal from ALTO!"
B Moir
Pajero
"We were not disappointed"
D McGowan
Lancer
"She focused on working with me to work out exactly what I wanted"
"Gabrielle was the most thorough that I ever have seen a salesperson in a car dealership. She focused on working with me to work out exactly what I wanted, not what she could sell me, and was successful in helping finding the car that I was going to be most satisfied with. Thank you very much!
M Paton
Triton
"The team were great"
"The car was a Christmas present for my wife, so they were very discreet too."
N Maharaj
Lancer
"Fantastic"
"Was given a perfect and excellent service by your sales person Gabrielle Tropiano. Fantastic."
R Lee
Lancer
"awesome car"
"Ian was great, friendly and helpful. Recommended a new lancer to friends, awesome car."
Cathryn
Pajero
"I believe that you have hit the nail on the head with your current model Pajero"
'I have had other 4WD's in the past but this is my first Mitsubishi Pajero, I previously have driven Land Rover Discovery 3 and a Range Rover Sport, and I believe that you have hit the nail on the head with your current model Pajero, we have all the comfort's and pleasures in this car and for a great price. I have had people comment about my car to me complete strangers out of my area and I have recommended that they buy their Pajero from Alto I was very impressed with the service and advise, help and the price of the vehicle. So far I am very happy with my vehicle. Thank you for giving me this opportunity. '
G Johnstone
Outlander
"Prompt and reliable, always returning my phone calls"
'The salesman Ian Wood was prompt and reliable, always returning my phone calls. Professional and friendly. I would not hesitate to recommend him and the Alto Mitsubishi dealership '
S Singh
Lancer
"I had a very excellent experience with Alto Mitsubishi in Pennant Hills"
Leighton B
Triton
"I was very impressed by the level of professionalism of Jason Ho and the rest of the staff at Alto Mitsubishi."
'I travelled over 800km to Sydney and past numerous other dealers to use Alto and would do so again. I did my homework and this was the best deal by far. I would recommend to friends, family and workmates if they were considering buying a Triton to contact Jason at Alto. '
Ross D
Lancer
"Extra level of service"
'Extra level of service regarding pickup/dropoff transport after leaving and later collection of serviced vehicle at MMA was excellent.'
Terence L
Outlander
"The staff member who organised the finance was very helpful."
Mark G
Colt
"Excellent experience all round"
Robyn L
Outlander
"Excellent service, couldn't have asked for more. We got exactly what we asked for. Thankyou."
R.Morton
Pajero
"Made me feel welcome at ease, very professional nice young people Gabby, Adam the other chap with purple shirt."
J Walton
Triton
"Colin was very helpful with all my questions and he was able to get the triton the way I wanted it."
D Mcbride
Lancer
"Great customer service"
V.Nadimpalli
Lancer
"I am happy with the service I received from Alto Mitsubish"
A.Reynaud
Lancer
"Very Happy with the Service and professionalism from sales team"
C.Tam
ASX
" Good pre-sales services, non-hesitant in providing a test drive vehicle upon request"
R.Palma
Lancer Evolution
" Very professional and very easy to deal with. I have been contacted for updates in my order. Plus they gave me the best offer. One thing that I am very happy about was that I have been offered for a test drive of an Evo even after I have already signed the contract of sale. Great service"
C.Cooper
Lancer
"Respectable, clean and inviting place to purchase a vehicle. Staff were always accommodating"
L. Aponte Forero
Lancer
"We had a pleasant experience with both the sales person and the sales manager."
N Brown
ASX
"he car is what we wanted and the Manager made up for the lack of experience of the salesperson at the time."
J Anderson
Lancer
"So far I have been very happy with the customer service provided to me by Alto Mitsubishi and I am very happy with my new Lancer."
J.Harris
ASX
"I love the car and had such a pleasant experience through the purchasing process. Whilst our salesman was in his first week in the job his knowledge was excellent and what he was unsure of he checked rather than take a guess. I loved his selling style - not too pushy!"
A Michaels
Lancer
"The members at Alto Mitsubishi are very friendly and very help full"
Both my husband myself are not good at cars, we don’t know much about cars, but the staff at Alto explain to us from A- Z in a simple way that we can understand. They have done most of the work for us, all we had to be selecting the car and provide some documents that they needed for financial purpose. I must include something here, when I signed documents I chose titanium for the colour of my car but few days before the delivery day i have changed my mind and i wanted a silver colour, when i asked them if i can changed colour of the car at this time they were happy to change the colour of my car. I was very much impressed with their service. It hasn’t stopped there even after I got my car they called us few times to see how we going, love that car as well as the customer service of the Alto. I will not hesitate to recommend Alto Mitsubishi to my family and friends.
J Strudy
Lancer
"Alto Mitsubishi went considerably further than half a dozen other Mitsubishi dealerships"
The salesman, Jason, was most helpful and he could to make the sale satisfactory to us. Alto Mitsubishi went considerably further than half a dozen other Mitsubishi dealerships in securing the 1.9% finance. The other dealerships refused with the proposal I put forward. I own two other Mitsubishi vehicles and only purchased the new one because Alto Mitsubishi went that one step further. I would have waited another year or two for a Mitsubishi special deal had our terms not been met.
M Griffiths
Triton
"The salesperson was not pushy but very helpful"
"The salesperson was not pushy but very helpful and explained things until i understood, all the people whether involved in the sale always acknowleged us when we came in"
K Tukovic
Lancer 30th Anniversary
"Completely satisfied because I was extremely happy with the friendly service"
S Moore
Lancer
"Friendly, professional yet easy-going staff took the stress out of buying a new car!"
W Cuddy
Lancer
"The service we had from the sales staff was fantastic"
P Ragone
ASX
"Excellent service from Alto Mitsubishi!"
"Very happy with the excellent service from Alto Mitsubishi! Jason Ho is a very good sales person give us the update through the whole process of the sale"
R Cleary
Outlander
"He even managed to help us overcome some problems with SmartLeasing that were frustrating us"
"Ian was very helpful and professional. He even managed to help us overcome some problems with SmartLeasing that were frustrating us with the purchase and delivery process. It was a pleasure to deal with him."
S Burrows
Outlander
"Praveen was very friendly and helpful. Ian was very attentive. Thank you, we are very happy with our new car"
M Parker
Outlander
"I appreciated the delivery of our new vehicle to the huntervalley on time for our trip to QLD the next day"
'Jason ho and Allan Blackman are great guys, i found them both to be very accomodating in every way. I appreciated the delivery of our new vehicle to the huntervalley on time for our trip to QLD the next day. Job well done!'
Rosyana T
Lancer
"Very pleasant and smooth buying experience"
'Very pleasant and smooth buying experience from Sales Person - Gabrielle Tropiani, even though she was only 1-week in the job. Her patience and enthusiasm reflects Alto's image in offering the best customer service. Both Gabrielle and Praveen, her manager accomodated to our needs and budget. We have been satisfied Mitsubishi customers for more than 15 years in Sydney.'
Anonymous
Lancer
"We love the Lancer it's a fantastic car! Cheers"
'Hi Thanks for the opportunity to say a few words! When we originally put down the deposit for the car we were told that it would come within a few weeks, towards the end I got a call to inform that the delivery would be delayed for almost another few weeks! At the time my wife was due to have our first baby any moment and it was quite stressful! Jason did understand our concerns and did try his hardest to meet the delivery time. The car ended up being ready the day before our baby boy was born, but at least I could drive my wife and new bub in the lancer home from the hospital. So just wanted to thank Jason Ho; for getting the car as soon as he possible and we love the Lancer it's a fantastic car! Cheers.'
Ajeya V
ASX
'Reputation of ALTO MITSUBISHI, Convenience of ALTO MITSUBISHI location, Print advertising, Other promotion, Price, Cost of maintenance, Style/ Design/ Technology'
Ali A
Lancer
"Thanks"
'I love Mitsubishi i think there should a be a rewards for who stays with Mitsubishi for their life that way it becomes a culture thanks'
Lokukankanamge J
Lancer
"Special mention is to be made of sales team of Praveen and Malcolm for the great job done during the purchase of ...the vehicle including their professionalism and reaction to our concerns and requests which was greatly appreciated."
G.Jones
Triton
"Good service and friendly staff."
A.Munro
Lancer
"A fair place to buy a car"
D.Winstone
Lancer
"I was most pleased with the great service and friendly staff when l was purchasing my new lancer. And when it came time for my first service l was most impressed with the pick up drop off service that alto provided. I will most definitely recommend alto to my friends and family."
A. Janiszewski
Triton
"Top service, knowledgible, satisfaction."
B.Murray
Outlander
"Very easy to deal with and friendly and kept me informed on all aspects... PLUS a great deal"
J.Whelan
Lancer
"We are very happy with our purchase, and with the salespeople who were very attentive. The deal was made and finalised in 1 day, as we were heading back to Batemans Bay the next day. Also the trade in valuation on our Ford Ghia was excellent. Our thanks to Jason Ho.and the team at Mitsubishi Alto."
M.Williams
Lancer
"Car represents good value for money and at the same time a good looking vehicle. The salesman and dealership were very helpful but not intimidating. Another family member purchased the same car and we were so impressed that we bought the same one only a later model!"
T.Gordon
Lancer Evolution
"The service and contact throughout the purchasing process, regarding vehicle availability and delivery time was exceptional."
A.Rampurkar
Lancer
"Great Service and assistance"

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